topic No red light on mini box in Sky Q

No red light on mini box

RoccoTika — Sat, 16 Nov 2024 13:18:45 GMT

My minibox is lit up at the back but no lights at front and won't turn on.

Tried the usual reset and unplugging but red light comes on for a couple of seconds then goes off.

Re: No red light on mini box

Daniel0210 — Sat, 16 Nov 2024 13:26:41 GMT

As you've mentioned it's a mini box I've moved your post to the Sky Q board.

Try a reboot of the main Sky Q box first, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: No red light on mini box

RoccoTika — Sat, 16 Nov 2024 13:49:52 GMT

Thanks for the advice.

just tried that, my second box is still in the same state. Unresponsive