https://helpforum.sky.com/t5/Sky-Q/My-sky-box-mini-is-not-working/m-p/4819608#M675202 <P>I can't access my sky box mini as it just freezes with a page &nbsp;that says accessibility on Sky Q</P><P>&nbsp;</P> Thu, 14 Nov 2024 15:13:21 GMT Danny60 2024-11-14T15:13:21Z https://helpforum.sky.com/t5/Sky-Q/My-sky-box-mini-is-not-working/m-p/4819608#M675202 <P>I can't access my sky box mini as it just freezes with a page &nbsp;that says accessibility on Sky Q</P><P>&nbsp;</P> Thu, 14 Nov 2024 15:13:21 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-mini-is-not-working/m-p/4819608#M675202 Danny60 2024-11-14T15:13:21Z https://helpforum.sky.com/t5/Sky-Q/My-sky-box-mini-is-not-working/m-p/4819738#M675220 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4248296">@Danny60</a>&nbsp;wrote:<BR /> <P>I can't access my sky box mini as it just freezes with a page &nbsp;that says accessibility on Sky Q</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4248296">@Danny60</a>&nbsp;try the following...<BR /><BR />Unpair their Sky Q remote from the box by holding 4&amp;6&nbsp;<BR /><BR />Wait for the remote to flash&nbsp;you should then be able to dismiss the information screen by clicking on Skip &amp; set up later<BR /><BR />Hold 1&amp;3 to repair the remote control<BR /><BR />If 4&amp;6 does not allow you to clear the information screen, try holding 7&amp;9 to reset the Sky Q remote then hold 1&amp;3 and follow the on-screen setup journey to allow the remote to control your TV.&nbsp;</P> Thu, 14 Nov 2024 17:11:57 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-box-mini-is-not-working/m-p/4819738#M675220 Laing1 2024-11-14T17:11:57Z