topic Re: Parental controls in Sky Q

Re: Parental controls

Anonymous — Wed, 13 Nov 2024 15:39:54 GMT

I'm also wanting information on 'parental controls'.

I have a Sky Q box and have just added Sky Cinema, this was when I noticed that all the Sky programmes over PG were padlocked. This is despite all the Parental Control settings on the Sky Q box being set to off.

How can I turn these off?

Re: Parental controls

Mr+Flibbles+86 — Thu, 14 Nov 2024 09:35:41 GMT

Hi there @manda1976 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Parental controls

xenon81 — Thu, 14 Nov 2024 09:37:32 GMT

@Anonymous wrote:
I'm also wanting information on 'parental controls'.

I have a Sky Q box and have just added Sky Cinema, this was when I noticed that all the Sky programmes over PG were padlocked. This is despite all the Parental Control settings on the Sky Q box being set to off.

How can I turn these off?

Some Sky channels including Sky Cinema are allowed to show 12/15/18 rated content during the day, but under Ofcom rules this must be PIN protected. There is no way to disable this mandatory daytime PIN protection.