https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4818755#M675094 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4247552">@ChrisDennis</a>&nbsp;</P> <P>If a message displays<STRONG> “no satellite signal”</STRONG> firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.</P> <P>&nbsp;</P> <P><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span></P> <P>&nbsp;</P> <P><SPAN>If it's a technical fault as your thread title suggests try the troubleshooting on this link.</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel</A></SPAN></P> <P>&nbsp;</P> Wed, 13 Nov 2024 19:45:07 GMT Daniel0210 2024-11-13T19:45:07Z https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4818749#M675092 <P>There is No satellite signal since we got anew rooter but it did work yesterday&nbsp;</P> Wed, 13 Nov 2024 19:40:48 GMT https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4818749#M675092 ChrisDennis 2024-11-13T19:40:48Z https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4818755#M675094 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4247552">@ChrisDennis</a>&nbsp;</P> <P>If a message displays<STRONG> “no satellite signal”</STRONG> firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link <BR /><A href="https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q" target="_blank">https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q</A> <BR />It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment. <BR /><BR />If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact. <BR /><BR />Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.</P> <P>&nbsp;</P> <P><span class="lia-unicode-emoji" title=":black_small_square:">▪️</span></P> <P>&nbsp;</P> <P><SPAN>If it's a technical fault as your thread title suggests try the troubleshooting on this link.</SPAN></P> <P><SPAN><A href="https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel</A></SPAN></P> <P>&nbsp;</P> Wed, 13 Nov 2024 19:45:07 GMT https://helpforum.sky.com/t5/Sky-Q/Technical-fault/m-p/4818755#M675094 Daniel0210 2024-11-13T19:45:07Z