default setting on soundbox

dave+a31 — Tue, 12 Nov 2024 14:49:29 GMT

I have a Sky Q box connected to a Sky (Devialet) soundbar via HDMI cable. I also have the soundbar set to "Speech", to try to hear the dialogue better.

I set the Audio settings on the Q box to "Normal" for HDMI output. However, every time I switch it off then on again, it's defaulted to "Dolby Digital", so I then have to go into the settings to set it to "Normal". Every time.

Surely there's a simple fix for this ?

Re: default setting on soundbox

oldfella — Tue, 12 Nov 2024 15:57:49 GMT

@dave+a31 wrote:

I have a Sky Q box connected to a Sky (Devialet) soundbar via HDMI cable. I also have the soundbar set to "Speech", to try to hear the dialogue better.

I set the Audio settings on the Q box to "Normal" for HDMI output. However, every time I switch it off then on again, it's defaulted to "Dolby Digital", so I then have to go into the settings to set it to "Normal". Every time.

Surely there's a simple fix for this ?

Hi @dave+a31

Certainly shouldn't reset as far as I can see.

Set it to normal and then try a Reset Settings in the Q box hidden menu. See if that locks it on.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: default setting on soundbox

krg22 — Sat, 16 Nov 2024 17:26:39 GMT

@dave+a31

I have exactly the same problem, may I ask if the reset settings worked? Many thanks.

Re: default setting on soundbox

dave+a31 — Mon, 18 Nov 2024 13:02:17 GMT

Unfortunately not. I have no idea why it does this.

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default setting on soundbox

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Re: default setting on soundbox