topic Re: Remote in Sky Q

Remote

CatherineOti — Tue, 12 Nov 2024 12:54:57 GMT

Hi,

I recently got a replacement for my remote but needs

pair to the RV as I cannot operate most functions.

Re: Remote

MightyQuinn — Tue, 12 Nov 2024 13:09:44 GMT

Hi @CatherineOti Try following the help guide. https://www.sky.com/help/articles/setting-up-q-remote

Re: Remote

nigea99 — Tue, 12 Nov 2024 13:10:28 GMT

@CatherineOti wrote:

Hi,

I recently got a replacement for my remote but needs

pair to the RV as I cannot operate most functions.

Hi @CatherineOti

May I suggest you try a reset of your remote: as a first step

Press & Hold the 7 & 9 until the remote's light (red LED above the SKY logo button) flashes 4 times

Then press 1 & 3 together to go through to re-pair with the box and your TV - make sure it has line of sight of the box as until it is paired it uses Infrared

https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote