https://helpforum.sky.com/t5/Sky-Q/Retention-s-have-reduced-the-cost-of-my-Netflix-package-telling-me-it-s-ad-free-to-watch-on-1-Device/m-p/4816649#M674790 <BLOCKQUOTE><HR />@Anonymous&nbsp;wrote:<BR /> <P>I have spoken to retentions today who told me that my add free Netflix subscription can be reduced in price if only viewed on 1 device&nbsp;</P> </BLOCKQUOTE> <P>You were incorrectly advised: the only Netflix options are Standard with Adverts (one device), Standard no adverts (two devices) and Premium (four devices, UHD)</P> <P>&nbsp;</P> <P>Ad-free on one device at a lower cost than two devices doesn't exist.</P> Tue, 12 Nov 2024 09:19:44 GMT TimmyBGood 2024-11-12T09:19:44Z https://helpforum.sky.com/t5/Sky-Q/Retention-s-have-reduced-the-cost-of-my-Netflix-package-telling-me-it-s-ad-free-to-watch-on-1-Device/m-p/4816415#M674765 <P>I have spoken to retentions today who told me that my add free Netflix subscription can be reduced in price if only viewed on 1 device I took the offer on the basis that it's still ad free however looking at my account with sky and Netflix it now says I'm paying for Adverts!!&nbsp;</P> Mon, 11 Nov 2024 22:27:29 GMT https://helpforum.sky.com/t5/Sky-Q/Retention-s-have-reduced-the-cost-of-my-Netflix-package-telling-me-it-s-ad-free-to-watch-on-1-Device/m-p/4816415#M674765 Anonymous 2024-11-11T22:27:29Z https://helpforum.sky.com/t5/Sky-Q/Retention-s-have-reduced-the-cost-of-my-Netflix-package-telling-me-it-s-ad-free-to-watch-on-1-Device/m-p/4816649#M674790 <BLOCKQUOTE><HR />@Anonymous&nbsp;wrote:<BR /> <P>I have spoken to retentions today who told me that my add free Netflix subscription can be reduced in price if only viewed on 1 device&nbsp;</P> </BLOCKQUOTE> <P>You were incorrectly advised: the only Netflix options are Standard with Adverts (one device), Standard no adverts (two devices) and Premium (four devices, UHD)</P> <P>&nbsp;</P> <P>Ad-free on one device at a lower cost than two devices doesn't exist.</P> Tue, 12 Nov 2024 09:19:44 GMT https://helpforum.sky.com/t5/Sky-Q/Retention-s-have-reduced-the-cost-of-my-Netflix-package-telling-me-it-s-ad-free-to-watch-on-1-Device/m-p/4816649#M674790 TimmyBGood 2024-11-12T09:19:44Z https://helpforum.sky.com/t5/Sky-Q/Retention-s-have-reduced-the-cost-of-my-Netflix-package-telling-me-it-s-ad-free-to-watch-on-1-Device/m-p/4818761#M675096 <P>Thanks for confirming that so once more sky give it's customers the wrong information.....they need to give a bit more training to their staff&nbsp;</P> Wed, 13 Nov 2024 19:50:40 GMT https://helpforum.sky.com/t5/Sky-Q/Retention-s-have-reduced-the-cost-of-my-Netflix-package-telling-me-it-s-ad-free-to-watch-on-1-Device/m-p/4818761#M675096 Anonymous 2024-11-13T19:50:40Z