topic Paramount+ in Sky Q

Paramount+

GJT9 — Sun, 10 Nov 2024 18:01:47 GMT

Paramount+ worked okay but now I'm unable to activate it. I think it's because I was with Sky then cancelled my contract and rejoined (to get a better deal). I have all the packages so including Sky Cinema however Paramount+ won't reactivate since I've rejoined Sky.

I have been on two calls with Sky technical services and have contacted Paramount+ support but cant get anywhere with it. If I do get Paramount+ or if I just sign in I get errors both ways. One says my account is already linked and the other says there is no active subscription which goes against what another screen says.

if I go to My Sky it says that Paramount+ has expired? Can anyone help please?

Re: Paramount+

Mr+Flibbles+86 — Mon, 11 Nov 2024 08:51:05 GMT

Hi there @GJT9 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount+

Mr+Flibbles+86 — Wed, 13 Nov 2024 09:05:05 GMT

We are still looking to help you @GJT9 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks