topic Re: Channel 5 in Sky Q

Channel 5

Caz+doggy — Wed, 29 May 2024 03:37:40 GMT

There are no programme listings for channel 5 from 6am Monday 3rd June until 6am Tuesday 4th June 2024. Why is this? I am not able to schedule any recordings, c5 +1 is the same.

Re: Channel 5

Daniel0210 — Wed, 29 May 2024 04:17:07 GMT

@Caz+doggy

It may be that Channel 5 haven't provided the data yet. You could try to refresh the epg by rebooting your box.
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: Channel 5

caesarome — Wed, 29 May 2024 04:42:32 GMT

@Caz+doggy

It could be a fault (as I see the same) so it might be worth sending an email to the Viewer Relations team at Sky to let them know about this - viewerR@sky.uk

Re: Channel 5

stringy66 — Sun, 10 Nov 2024 16:41:41 GMT

i think the best thing to do is just speak to someone i will be not happy

Re: Channel 5

Daniel0210 — Sun, 10 Nov 2024 16:45:01 GMT

@stringy66

Are you having this issue (no C5 listings) NOW as I have listings for the week. This thread is now 6 months old.

Re: Channel 5

stringy66 — Tue, 12 Nov 2024 22:55:16 GMT

Just episode of a series channel 5 are looking into it aswell