topic Re: Can I stop the 5 GHz network switching itself back on in Sky Q

Can I stop the 5 GHz network switching itself back on

1234Neil12345 — Sat, 09 Nov 2024 14:56:54 GMT

I have my own WiFi mesh and don't have sky broadband. To prevent SKy Q interfering with my mesh, I have accessed the admin settings to turn off the 5GHz WiFi network.

The Qbox keeps switching this back on. Anyone know how to prevent this happening so it stays off?

Re: Can I stop the 5 GHz network switching itself back on

oldfella — Sat, 09 Nov 2024 16:15:00 GMT

Hi @1234Neil12345

Do you have your Q box connected by Ethernet?

Re: Can I stop the 5 GHz network switching itself back on

1234Neil12345 — Sun, 10 Nov 2024 11:48:37 GMT

No it's connected by WiFi. Sky uses the 2.4 GHz band to connect to the router and the 5Ghz band to create it's own mesh. Come if you have sky broadband and/ or more than one sky Q. Otherwise it just interferes with other devices. It is only the 5GHz that I switch off

Re: Can I stop the 5 GHz network switching itself back on

PandJ2020 — Sun, 10 Nov 2024 12:02:18 GMT

@1234Neil12345 wrote:
It is only the 5GHz that I switch off

Q to Q connectivity (without using ethernet) requires 5G band. It will switch back on to communicate. Using a 3rd party mesh requires ethernet connection from node to prevent disconnects.

Change the channels on your router to prevent interference - Q uses 36 to 48. (Or you can narrow the width from 36 to 40 on the Q)

Re: Can I stop the 5 GHz network switching itself back on

1234Neil12345 — Sun, 10 Nov 2024 14:35:56 GMT

Hi,

I only have a single Sky Q box so I don't need Q to Q connectivity. Rather than messing around with my router settings I want to turn the 5GHz band off on my Q box. As explained earlier I am able to turn it off but it periodically turns itself back on.

Re: Can I stop the 5 GHz network switching itself back on

stereohaven — Sun, 10 Nov 2024 14:51:36 GMT

@1234Neil12345 wrote:
As explained earlier I am able to turn it off but it periodically turns itself back on.

Yep, it does that and I am not aware of a way to totally prevent it, although I found hardwiring via Ethernet and turning all WiFi off seemed to "stick" longer than messing around with individual bands personally.

Re: Can I stop the 5 GHz network switching itself back on

PandJ2020 — Sun, 10 Nov 2024 15:45:39 GMT

@1234Neil12345 wrote:
I only have a single Sky Q box so I don't need Q to Q connectivity.

...but the Q box doesn't know that and is likely to be switching it on to check.

Changing your router is the only sure fire way.