topic Re: Viewing card requested on screen in Sky Q

Viewing card requested on screen

Jon128 — Sat, 09 Nov 2024 10:55:28 GMT

Screen reads 'please insert viewing card with chip facing up'. I don't have a viewing card.

Re: Viewing card requested on screen

Daniel0210 — Sat, 09 Nov 2024 11:00:29 GMT

@Jon128

Without a viewing card the box will never have worked to view channels you subscribe to.

Re: Viewing card requested on screen

Laing1 — Sat, 09 Nov 2024 17:18:05 GMT

@Jon128 wrote:

Screen reads 'please insert viewing card with chip facing up'. I don't have a viewing card.

@Jon128 your viewing card is on the right hand side of your main Q box towards the front. To remove it press it in and it should spring out give the card a swipe swith a soft cloth the re-insert the card pushing it in until it clicks into position