https://helpforum.sky.com/t5/Sky-Q/The-box-won-t-let-me-turn-the-television-on-we-have-no-picture/m-p/4813724#M674315 <P>The handset is not working the television won't come on</P> Sat, 09 Nov 2024 13:35:08 GMT Eastrunton2 2024-11-09T13:35:08Z https://helpforum.sky.com/t5/Sky-Q/The-box-won-t-let-me-turn-the-television-on-we-have-no-picture/m-p/4813724#M674315 <P>The handset is not working the television won't come on</P> Sat, 09 Nov 2024 13:35:08 GMT https://helpforum.sky.com/t5/Sky-Q/The-box-won-t-let-me-turn-the-television-on-we-have-no-picture/m-p/4813724#M674315 Eastrunton2 2024-11-09T13:35:08Z https://helpforum.sky.com/t5/Sky-Q/The-box-won-t-let-me-turn-the-television-on-we-have-no-picture/m-p/4813736#M674320 <P>Firstly, assume you can switch on your TV with your TV remote, rather than the Sky Q remote.</P> <P><BR />If so,&nbsp;</P> <P>You need to re pair your Sky Q remote as described here in step 3;</P> <P><A href="https://www.sky.com/help/articles/fix-remote" target="_blank" rel="noopener">https://www.sky.com/help/articles/fix-remote</A></P> <P><BR />I have removed your other duplicate thread post for the same question.</P> Sat, 09 Nov 2024 13:46:17 GMT https://helpforum.sky.com/t5/Sky-Q/The-box-won-t-let-me-turn-the-television-on-we-have-no-picture/m-p/4813736#M674320 lettice 2024-11-09T13:46:17Z