topic Re: Tv won’t connect to broadband in Sky Q

Tv won’t connect to broadband

Emmy-Lou78 — Thu, 07 Nov 2024 19:28:46 GMT

Cannot watch on-demand or catch-up. TV states there is no network connection

Re: Tv won’t connect to broadband

Lisa-P1987 — Fri, 08 Nov 2024 10:56:44 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Tv won’t connect to broadband

Addie15 — Sun, 10 Nov 2024 11:03:58 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.