topic Re: Laughable pricing in Sky Q

Laughable pricing

Andyhoe — Thu, 07 Nov 2024 09:14:08 GMT

I'm not happy that every contract that I have done in the past I have to pay more for the same services. I was offered 69 with a member of the cancellations team with is laughable then offered a price of £59 with the retentions team again more.

Re: Laughable pricing

Mister_Dalek — Thu, 07 Nov 2024 09:37:09 GMT

@Andyhoe wrote:
I'm not happy that every contract that I have done in the past I have to pay more for the same services. I was offered 69 with a member of the cancellations team with is laughable then offered a price of £59 with the retentions team again more.

Sky's pricing has always been like this. It's rare for any two customers to pay the same for identical services. It's entirely random as to which offers you may get on any given day.

Re: Laughable pricing

PandJ2020 — Thu, 07 Nov 2024 09:38:27 GMT

If you can't negotiate a price you're happy with then give notice to cancel. (That in itself may extract a better offer)

Re: Laughable pricing

Andyhoe — Thu, 07 Nov 2024 10:06:00 GMT

But what happens if they don't offer a better price

Re: Laughable pricing

cuke — Thu, 07 Nov 2024 10:21:54 GMT

@Andyhoe wrote:
But what happens if they don't offer a better price

Simple, if you're not happy with what you've been offered then walk away. If you wish to still have access to Sky channels then Now TV could be a option to look at.

Re: Laughable pricing

TimmyBGood — Thu, 07 Nov 2024 10:22:49 GMT

@Andyhoe

Sky, like any other provider of goods and services, is making an offer to trade. You don't have to accept, they don't have to make a lower offer.

Re: Laughable pricing

daveNOS — Thu, 07 Nov 2024 10:23:32 GMT

@Andyhoe wrote:
But what happens if they don't offer a better price

@Andyhoe Then the cancellation will go through and your services will end, kind of obvious really.

Re: Laughable pricing

PandJ2020 — Thu, 07 Nov 2024 10:31:21 GMT

@daveNOS wrote:
@Andyhoe wrote:
But what happens if they don't offer a better price
@Andyhoe Then the cancellation will go through and your services will end, kind of obvious really.

...or if you don't accept a deal and don't cancel then the contract continues on a rolling basis at full list price.

Re: Laughable pricing

Daniel0210 — Thu, 07 Nov 2024 10:54:44 GMT

@Andyhoe

From recent posts on here it does seem that decent deals are increasingly hard to find. If you choose to leave the same will happen at the end of your discounted deal with whoever you go with. Once you've been away for 18 months you'll be able to rejoin Sky if you want and benefit from new customer discounts.