https://helpforum.sky.com/t5/Sky-Q/sky-q-box/m-p/4811179#M673909 <P>Ok, but we're other customers here - you'll need to contact Sky to arrange an engineer or replacement box.</P><P>&nbsp;</P><P>(Remember to remove your viewing card if they agree to a box swap)</P> Thu, 07 Nov 2024 09:56:29 GMT PandJ2020 2024-11-07T09:56:29Z https://helpforum.sky.com/t5/Sky-Q/sky-q-box/m-p/4811150#M673904 <P>My television engineer has said my sky q box is at fault, it keeps playing up, and it is just not working properly, he has said I need a replacement one,&nbsp; the television goes blank and the I geta full screen of programmes and can't remove them without switching the televsion off, and then when we switch it back on it can still be the same.</P><P>&nbsp;</P><P>Thank you</P> Thu, 07 Nov 2024 09:38:41 GMT https://helpforum.sky.com/t5/Sky-Q/sky-q-box/m-p/4811150#M673904 Mag-gie 2024-11-07T09:38:41Z https://helpforum.sky.com/t5/Sky-Q/sky-q-box/m-p/4811179#M673909 <P>Ok, but we're other customers here - you'll need to contact Sky to arrange an engineer or replacement box.</P><P>&nbsp;</P><P>(Remember to remove your viewing card if they agree to a box swap)</P> Thu, 07 Nov 2024 09:56:29 GMT https://helpforum.sky.com/t5/Sky-Q/sky-q-box/m-p/4811179#M673909 PandJ2020 2024-11-07T09:56:29Z