topic Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o in Sky Q

Had a phone call from sky saying my viewing card is about to expire and there sending me a new one i

Sandra1956 — Tue, 24 Sep 2024 17:30:57 GMT

Do sky phone to say your viewing card is about to expire? And there sending you a new one? Or is this a scam ?

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

Daniel0210 — Tue, 24 Sep 2024 17:44:01 GMT

@Sandra1956

I upgraded to Sky Q (from Sky+HD) in November 2019 and haven't needed to change the card nor have I received such communication.

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

daveNOS — Tue, 24 Sep 2024 18:05:56 GMT

@Sandra1956 Its more than likely a scam, there is a similar one going round with the caller claiming the network your with is upgrading systems and your SIM card will automatically expire in 7 days, they ask you to access your account and change your password to one they give you and they will order a replacment SIM on your behalf.

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

ik22 — Thu, 07 Nov 2024 07:59:46 GMT

I had a call earlier in the week about upgrading my viewing card and ask for bank details.

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

Daniel0210 — Thu, 07 Nov 2024 08:01:08 GMT

@ik22 wrote:

I had a call earlier in the week about upgrading my viewing card and ask for bank details.

@ik22

So hopefully you didn't divulge any personal/ banking details.

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

ik22 — Thu, 07 Nov 2024 08:02:04 GMT

i gave them account details and name of account holder.

Re: Had a phone call from sky saying my viewing card is about to expire and there sending me a new o

Quoman7 — Thu, 07 Nov 2024 08:30:37 GMT

@ik22 wrote:

i gave them account details and name of account holder.

Hi @ik22 If this is genuine, you will need to call your Bank, and explain what has happened, and to stop any un-authorised debits from your account, if not already occured?