topic Mini box in Sky Q

Mini box

Stephenskill — Wed, 06 Nov 2024 17:10:38 GMT

How do I go about cancelling and returning a sky mini box, thanks.

Re: Mini box

Daniel0210 — Wed, 06 Nov 2024 17:20:39 GMT

@Stephenskill
To remove part of your TV package (ie: multiscreen) you need to give 31 days notice. Give Sky a call. Sky will send packaging for the return towards the end of the notice period. Keep your proof of posting it back indefinitely.

Re: Mini box

TimmyBGood — Wed, 06 Nov 2024 17:28:33 GMT

@Stephenskill

You'd need to call Sky and cancel the Multiscreen subscription: that will trigger a return request for the Mini. Don't send the box off in advance of this, and make sure you keep the proof of postage (or a photograph of it) indefinitely.

Note that by itself, giving up a Mini box doesn't save any money.