https://helpforum.sky.com/t5/Sky-Q/Do-I-need-to-disconnect-the-old-sky-box-before-the-engineer-arrives/m-p/4810513#M673785 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239921">@CW28</a>&nbsp;wrote:<BR /> <P>I'm upgrading from Sky + to Sky Q and have an engineer visit booked to make the change.&nbsp;<BR />My question is do I need to disconnect the Sky + box before the engineer arrives, or will the engineer do this?</P> <HR /></BLOCKQUOTE> <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239921">@CW28</a>&nbsp;</P> <P>&nbsp;</P> <P>The engineer will disconnect the old box</P> <P>&nbsp;</P> <P>You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q</P> <P><A title="SKY +/HD to SKY Q" href="https://helpforum.sky.com/t5/Sky-Q/Switching-from-SKY-SKY-HD-to-SKY-Q-some-points-to-note/td-p/4470093" target="_blank" rel="noopener">SKY +/HD to SKY Q</A>&nbsp;</P> Wed, 06 Nov 2024 17:15:14 GMT nigea99 2024-11-06T17:15:14Z https://helpforum.sky.com/t5/Sky-Q/Do-I-need-to-disconnect-the-old-sky-box-before-the-engineer-arrives/m-p/4810491#M673782 <P>I'm upgrading from Sky + to Sky Q and have an engineer visit booked to make the change.&nbsp;<BR />My question is do I need to disconnect the Sky + box before the engineer arrives, or will the engineer do this?</P> Wed, 06 Nov 2024 17:01:47 GMT https://helpforum.sky.com/t5/Sky-Q/Do-I-need-to-disconnect-the-old-sky-box-before-the-engineer-arrives/m-p/4810491#M673782 CW28 2024-11-06T17:01:47Z https://helpforum.sky.com/t5/Sky-Q/Do-I-need-to-disconnect-the-old-sky-box-before-the-engineer-arrives/m-p/4810513#M673785 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239921">@CW28</a>&nbsp;wrote:<BR /> <P>I'm upgrading from Sky + to Sky Q and have an engineer visit booked to make the change.&nbsp;<BR />My question is do I need to disconnect the Sky + box before the engineer arrives, or will the engineer do this?</P> <HR /></BLOCKQUOTE> <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239921">@CW28</a>&nbsp;</P> <P>&nbsp;</P> <P>The engineer will disconnect the old box</P> <P>&nbsp;</P> <P>You may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q</P> <P><A title="SKY +/HD to SKY Q" href="https://helpforum.sky.com/t5/Sky-Q/Switching-from-SKY-SKY-HD-to-SKY-Q-some-points-to-note/td-p/4470093" target="_blank" rel="noopener">SKY +/HD to SKY Q</A>&nbsp;</P> Wed, 06 Nov 2024 17:15:14 GMT https://helpforum.sky.com/t5/Sky-Q/Do-I-need-to-disconnect-the-old-sky-box-before-the-engineer-arrives/m-p/4810513#M673785 nigea99 2024-11-06T17:15:14Z