Will I get a new viewing card

Gedrick3 — Mon, 04 Nov 2024 22:42:00 GMT

So, a few months ago I cancelled Sky Q and sent back the boxes remotes etc. they didn't say about sending back the old card, but I did anyway. Few weeks later ordered Sky stream, tried that for a couple months but can't get on with the box, crashes sound sync issues, had a replacement, but no difference, so called them today and have gone back to Sky Q.

after calling them and getting it all arranged I forgot to ask about the viewing card, does anyone know if they'll send a new card as I cancelled my old service, or would they re use the old one??

Many thanks

Re: Will I get a new viewing card

oldfella — Tue, 05 Nov 2024 03:44:26 GMT

@Gedrick3 wrote:

So, a few months ago I cancelled Sky Q and sent back the boxes remotes etc. they didn't say about sending back the old card, but I did anyway. Few weeks later ordered Sky stream, tried that for a couple months but can't get on with the box, crashes sound sync issues, had a replacement, but no difference, so called them today and have gone back to Sky Q.

after calling them and getting it all arranged I forgot to ask about the viewing card, does anyone know if they'll send a new card as I cancelled my old service, or would they re use the old one??

Many thanks

Hi @Gedrick3

There is no guarantee that they will send a new card as they may assume that as a returning customer you kept your old one.

Best to contact them to make sure they send you another.

topic Re: Will I get a new viewing card in Sky Q

Will I get a new viewing card

Re: Will I get a new viewing card