https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808647#M673514 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2617281">@oldfella</a>&nbsp;wrote:<BR /><BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4237915">@Jonc83</a>&nbsp;wrote:<BR /><P>I'm trying to arrange moving to a new property but the online message keeps saying I need to be the primary account holder, which I am. Not sure what to do next.&nbsp;</P><HR /></BLOCKQUOTE><P>Ask the primary Account holder&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4237915">@Jonc83</a>&nbsp;</P><P>Sky are not going to transfer you account if you are not the primary account holder.</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2617281">@oldfella</a>&nbsp;OP states they are the primary account holder&nbsp;</P> Mon, 04 Nov 2024 19:23:52 GMT oj01 2024-11-04T19:23:52Z https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808546#M673504 <P>I'm trying to arrange moving to a new property but the online message keeps saying I need to be the primary account holder, which I am. Not sure what to do next.&nbsp;</P> Mon, 04 Nov 2024 17:52:36 GMT https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808546#M673504 Jonc83 2024-11-04T17:52:36Z https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808643#M673513 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4237915">@Jonc83</a>&nbsp;wrote:<BR /> <P>I'm trying to arrange moving to a new property but the online message keeps saying I need to be the primary account holder, which I am. Not sure what to do next.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Ask the primary Account holder&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4237915">@Jonc83</a>&nbsp;</P> <P>Sky are not going to transfer you account if you are not the primary account holder.</P> Mon, 04 Nov 2024 19:21:01 GMT https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808643#M673513 oldfella 2024-11-04T19:21:01Z https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808647#M673514 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2617281">@oldfella</a>&nbsp;wrote:<BR /><BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4237915">@Jonc83</a>&nbsp;wrote:<BR /><P>I'm trying to arrange moving to a new property but the online message keeps saying I need to be the primary account holder, which I am. Not sure what to do next.&nbsp;</P><HR /></BLOCKQUOTE><P>Ask the primary Account holder&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4237915">@Jonc83</a>&nbsp;</P><P>Sky are not going to transfer you account if you are not the primary account holder.</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2617281">@oldfella</a>&nbsp;OP states they are the primary account holder&nbsp;</P> Mon, 04 Nov 2024 19:23:52 GMT https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808647#M673514 oj01 2024-11-04T19:23:52Z https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808680#M673516 <P>Yes sorry&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/16707">@oj01</a>&nbsp;</P> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4237915">@Jonc83</a>&nbsp;</P> <P>Completely misread the post</P> Mon, 04 Nov 2024 19:48:17 GMT https://helpforum.sky.com/t5/Sky-Q/Moving-home-issue/m-p/4808680#M673516 oldfella 2024-11-04T19:48:17Z