topic Re: Returning equipment in Sky Q

Returning equipment

Jojo30 — Mon, 04 Nov 2024 11:41:40 GMT

Im due to return my sky equipment. Where i thought after 8 years it would beling to me. I dont have a issue returning it but the cables are buried in my walls 🫤. What is the charge for not returning cables ?

Re: Returning equipment

Daniel0210 — Mon, 04 Nov 2024 12:03:33 GMT

@Jojo30

Cables/wiring/dish are yours. You need to return the Sky Q box, any mini boxes and remotes.

Re: Returning equipment

TimmyBGood — Mon, 04 Nov 2024 12:32:22 GMT

@Jojo30

Strictly speaking the Sky-supplied HDMI and power cables are returnable, but Sky isn't likely to penalise their non-return (apart from the separate external mains transformer of the v2 main Q box)

Any Sky wireless booster hardware supplied to resolve Q television issues is also returnable, but not that supplied under a Sky Broadband contract unless that's being cancelled too.

Dish cable ownership transfers to the householder on installation.

Re: Returning equipment

Jojo30 — Mon, 04 Nov 2024 12:30:04 GMT

Thank you