topic Re: Hard Drive Failing in Sky Q

Hard Drive Failing

Jasper2344 — Mon, 04 Nov 2024 09:54:30 GMT

What are the signs that the hard drive in my Q box is starting to fail?

MightyQuinn — Mon, 04 Nov 2024 10:04:06 GMT

Hi @Jasper2344 You should be receiving error messages on screen.

PandJ2020 — Mon, 04 Nov 2024 10:05:26 GMT

An error should display but possible symptoms are:

Recording failing

Unable to rewind live TV

Mini boxes not working

Extended time switching channels

Jasper2344 — Mon, 04 Nov 2024 11:08:57 GMT

Thanks @PandJ2020 @MightyQuinn for the info. Im just concercened as when i fast forward it doesnt seem as fluid as it used to be if that makes sense.

lettice — Mon, 04 Nov 2024 11:35:25 GMT

You could always try a hard drive reset, often helps with such issues.

Follow the Sky help instructions here;

Remember: Resetting your hard drive will delete all:

You can restore Buy & Keep purchases from the Sky Store website