https://helpforum.sky.com/t5/Sky-Q/Unable-to-pair-sky-remote/m-p/4806468#M673243 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235877">@Downhams</a>&nbsp;wrote:<BR /> <P>I am unable to get past 7 and 9 stage</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235877">@Downhams</a>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Did&nbsp; the remote's light (red LED above the SKY logo button) flash 4 times ?</P> <P>&nbsp;</P> <P>If so then&nbsp; as you probably know&nbsp;press 1 &amp; 3 together to go through to re-pair with the box and your TV - <STRONG>but importantly&nbsp; make sure it has line of sight of the box as until it is paired it uses Infrared</STRONG><BR /><BR /></P> Sat, 02 Nov 2024 17:15:27 GMT nigea99 2024-11-02T17:15:27Z https://helpforum.sky.com/t5/Sky-Q/Unable-to-pair-sky-remote/m-p/4806453#M673236 <P>I am unable to get past 7 and 9 stage</P> Sat, 02 Nov 2024 16:55:29 GMT https://helpforum.sky.com/t5/Sky-Q/Unable-to-pair-sky-remote/m-p/4806453#M673236 Downhams 2024-11-02T16:55:29Z https://helpforum.sky.com/t5/Sky-Q/Unable-to-pair-sky-remote/m-p/4806468#M673243 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235877">@Downhams</a>&nbsp;wrote:<BR /> <P>I am unable to get past 7 and 9 stage</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235877">@Downhams</a>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Did&nbsp; the remote's light (red LED above the SKY logo button) flash 4 times ?</P> <P>&nbsp;</P> <P>If so then&nbsp; as you probably know&nbsp;press 1 &amp; 3 together to go through to re-pair with the box and your TV - <STRONG>but importantly&nbsp; make sure it has line of sight of the box as until it is paired it uses Infrared</STRONG><BR /><BR /></P> Sat, 02 Nov 2024 17:15:27 GMT https://helpforum.sky.com/t5/Sky-Q/Unable-to-pair-sky-remote/m-p/4806468#M673243 nigea99 2024-11-02T17:15:27Z