topic Re: I need a new sky remote in Sky Q

I need a new sky remote

Chelsealouden88 — Sun, 08 Sep 2024 06:25:18 GMT

I need a new sky remote

Re: I need a new sky remote

Daniel0210 — Sun, 08 Sep 2024 06:31:03 GMT

@Chelsealouden88
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (there is the possibility this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

In the meantime it may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

Re: I need a new sky remote

Daniel0210 — Sun, 08 Sep 2024 07:47:18 GMT

@Chelsealouden88

Your duplicate thread has been removed as your have this one and the solution has already been provided.

Re: I need a new sky remote

Carla50 — Sat, 02 Nov 2024 16:07:00 GMT

I need a new sky remote as i have lost the one I had

Re: I need a new sky remote

PandJ2020 — Sat, 02 Nov 2024 16:16:41 GMT

@Carla50 wrote:
I need a new sky remote as i have lost the one I had

The link in post #2 looks handy...

Re: I need a new sky remote

Daniel0210 — Sat, 02 Nov 2024 16:19:33 GMT

@Carla50

Press the Q button on the front of your Sky Q box and after a few seconds a paired Sky Q touch/Sky Q remote with Voice Control will beep for 30 seconds. Once you've found it, press any button on your remote to stop the beeping.

Re: I need a new sky remote

Carla50 — Sat, 02 Nov 2024 18:40:42 GMT

I need a new sky remote

Re: I need a new sky remote

Daniel0210 — Sat, 02 Nov 2024 18:44:14 GMT

@Carla50

As already advised please see the post marked as the answer. The majority of that post will apply to you too. Or, also as advised on here, you could purchase a new one.

Re: I need a new sky remote

daveNOS — Sat, 02 Nov 2024 18:44:44 GMT

@Carla50 You won't get one by posting multiple times here, follow the advice already given and call Sky.

Re: I need a new sky remote

susiewoo — Tue, 12 Aug 2025 09:40:20 GMT

ive been with sky for years and i expect better service .my ssky remote is broken please send me a new one

Re: I need a new sky remote

Daniel0210 — Tue, 12 Aug 2025 09:43:53 GMT

@susiewoo

What better service do you expect than being able to order a free replacement? See the post marked as the answer.

Re: I need a new sky remote

GD1 — Tue, 12 Aug 2025 10:06:40 GMT

@susiewoo Please see the post marked as answer, suprisingly this applies to you also.

No one here can send a remote to you.

I'm also unsure what you mean by "Expect a better service" ???

Re: I need a new sky remote

Chodley — Tue, 12 Aug 2025 15:40:24 GMT

Nothing less than hand delivery by Prince William, on a crimson cushion embroidered with Unicorn tears.

It's as if VIP status means nothing to these megacorps.