https://helpforum.sky.com/t5/Sky-Q/No-satellite-signal-or-access-to-apps-on-demand/m-p/4806262#M673190 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235568">@ColleenQ</a>&nbsp;wrote:<BR /> <P>Getting an error message saying I don't have satellite signal. I am waiting to have some trees removed that are blocking my sky dish. Up until now I have had access to apps, recordings and on demand. I have tried software updates (which don't seem to complete), rebooting sky q box, reseating all cables at sky q box and my sky broadband connection is fine.</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235568">@ColleenQ</a>&nbsp;</P> <P>&nbsp;</P> <P>Unfortunately after a while without a Satellite signal the SKY Q box, also, stops working for playing recordings or access to apps - this is because it needs a periodic 'Keep alive' signal that is only sent via the Satellite</P> <P>&nbsp;</P> <P>Thus you need&nbsp; the Satellite signal restored to be able to use again</P> <P>&nbsp;</P> <P>You can use SKY Go on a phone/tablet /PC/ Xbox etc if you have one&nbsp;&nbsp;</P> Sat, 02 Nov 2024 13:47:09 GMT nigea99 2024-11-02T13:47:09Z https://helpforum.sky.com/t5/Sky-Q/No-satellite-signal-or-access-to-apps-on-demand/m-p/4806256#M673187 <P>Getting an error message saying I don't have satellite signal. I am waiting to have some trees removed that are blocking my sky dish. Up until now I have had access to apps, recordings and on demand. I have tried software updates (which don't seem to complete), rebooting sky q box, reseating all cables at sky q box and my sky broadband connection is fine.</P> Sat, 02 Nov 2024 13:41:47 GMT https://helpforum.sky.com/t5/Sky-Q/No-satellite-signal-or-access-to-apps-on-demand/m-p/4806256#M673187 ColleenQ 2024-11-02T13:41:47Z https://helpforum.sky.com/t5/Sky-Q/No-satellite-signal-or-access-to-apps-on-demand/m-p/4806262#M673190 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235568">@ColleenQ</a>&nbsp;wrote:<BR /> <P>Getting an error message saying I don't have satellite signal. I am waiting to have some trees removed that are blocking my sky dish. Up until now I have had access to apps, recordings and on demand. I have tried software updates (which don't seem to complete), rebooting sky q box, reseating all cables at sky q box and my sky broadband connection is fine.</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4235568">@ColleenQ</a>&nbsp;</P> <P>&nbsp;</P> <P>Unfortunately after a while without a Satellite signal the SKY Q box, also, stops working for playing recordings or access to apps - this is because it needs a periodic 'Keep alive' signal that is only sent via the Satellite</P> <P>&nbsp;</P> <P>Thus you need&nbsp; the Satellite signal restored to be able to use again</P> <P>&nbsp;</P> <P>You can use SKY Go on a phone/tablet /PC/ Xbox etc if you have one&nbsp;&nbsp;</P> Sat, 02 Nov 2024 13:47:09 GMT https://helpforum.sky.com/t5/Sky-Q/No-satellite-signal-or-access-to-apps-on-demand/m-p/4806262#M673190 nigea99 2024-11-02T13:47:09Z