topic Re: My screen is saying does not support HDCP in Sky Q

Re: My screen is saying does not support HDCP

JH17 — Tue, 27 Aug 2024 11:33:24 GMT

I have the following error message:-

'This screen does not support HDCP. Try reconnecting your HDMI cable, or use a different screeen'

This is stopping me from watching Sky TV via one of my sky q mini boxes.

I have rebooted the mini box, unplugged the Sky branded HDMI cable, waited 5 minutes, reset the box and I still get the same message. I have done this on several occasions.

Re: My screen is saying does not support HDCP

Chodley — Tue, 27 Aug 2024 16:23:55 GMT

When you say several occasions, do you mean it's happened before or that you've tried unplugging and reconnecting it more than once and it has no effect?

Re: My screen is saying does not support HDCP

Mjginwales — Tue, 27 Aug 2024 16:47:07 GMT

Try unplugging the tv as well as sky

and leave for a good few minutes

justvincaenita static on the circuit boards and hdmi etc

Re: My screen is saying does not support HDCP

Chodley — Wed, 28 Aug 2024 08:03:13 GMT

It's not static that causes circuits to stay live for a while after the power is shut off, it's capacitors which are designed to hold charge and smooth out current delivery in circuits. They take a while to discharge.

My screen is saying does not support HDCP

Mjginwales — Wed, 28 Aug 2024 09:11:28 GMT

Thanks for the clarification

Re: My screen is saying does not support HDCP

ScottyWalker — Tue, 29 Oct 2024 21:22:14 GMT

Tryed so many times & doesn't work. Think box is done.

Re: My screen is saying does not support HDCP

Chodley — Wed, 30 Oct 2024 06:05:02 GMT

@ScottyWalker wrote:
Tryed so many times & doesn't work. Think box is done.

Tried another cable?

Re: My screen is saying does not support HDCP

Gregcov2134 — Fri, 07 Mar 2025 16:41:36 GMT

This is happening every time we turn ours on. I've also noticed that when we do, the skybox is really hot. Which it should not be as it is put into standby when the TV is switched off. I'm getting annoyed now.

Re: My screen is saying does not support HDCP

Angel32 — Fri, 09 May 2025 14:34:57 GMT

We have but no joy