topic Re: Moving House in Sky Q

Moving House

RW5 — Tue, 29 Oct 2024 12:59:09 GMT

I am moving house on 04/11/2024. Obviously I want to take my Sky Q box with me and continue enjoying Sky. Tried to contact Sky about this but with no joy. Please help.

Re: Moving House

oldfella — Tue, 29 Oct 2024 13:03:33 GMT

@RW5 wrote:

I am moving house on 04/11/2024. Obviously I want to take my Sky Q box with me and continue enjoying Sky. Tried to contact Sky about this but with no joy. Please help.

Hi @RW5

You have probably left it too late!

https://www.sky.com/moving-home

Re: Moving House

Daniel0210 — Tue, 29 Oct 2024 13:04:00 GMT

@RW5

What's happening when you call Sky?

Re: Moving House

Daniel0210 — Tue, 29 Oct 2024 13:23:03 GMT

@RW5

As my signature states I don't respond to pm's. Please post what you said in your pm on here.

Re: Moving House

RW5 — Tue, 29 Oct 2024 15:06:58 GMT

Finally got through to Sky using my mobile phone even though the signal here is terrible. Got sent an text giving me an online adress. However when I went to that address it just said that I was not the prime account user which is absolutely ridiculous since I am and have been for several years now