https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4800649#M671447 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4230296">@Tb94</a>&nbsp;</P> <P>Possibly a bit of dust/dirt has got into the slot. Remove the card and give it a gentle wipe before reinserting until you hear a click.&nbsp;</P> Tue, 29 Oct 2024 06:10:17 GMT Daniel0210 2024-10-29T06:10:17Z https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4800556#M671432 <P>My tv is saying&nbsp; " please insert your viewing card with the chip facing up" does anyone know how to resolve this?</P><P>&nbsp;</P> Mon, 28 Oct 2024 21:40:56 GMT https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4800556#M671432 Tb94 2024-10-28T21:40:56Z https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4800649#M671447 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4230296">@Tb94</a>&nbsp;</P> <P>Possibly a bit of dust/dirt has got into the slot. Remove the card and give it a gentle wipe before reinserting until you hear a click.&nbsp;</P> Tue, 29 Oct 2024 06:10:17 GMT https://helpforum.sky.com/t5/Sky-Q/Tv/m-p/4800649#M671447 Daniel0210 2024-10-29T06:10:17Z