https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-keeps-dropping-out/m-p/4799576#M671308 I have a Sky Q black router and a Sky 300 Mbps broadband contract and have been led to believe it all forms a mesh with my mini box which is in an upstairs bedroom. Due to having quite thick walls I also have a white signal booster, bit I still get drop outs and lose of connectivity on the mini box and main Q 2TB box downstairs. I've had two engineers visit and they say it may have something within the walls that's inhibiting the WiFi and causing the problems. If the main box is hardwired to the Q box will this make a difference to the connectivity to the mini, or will the mini also need to be hardwired and both boxes wifi turned off. Mon, 28 Oct 2024 09:11:08 GMT westham4life 2024-10-28T09:11:08Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-keeps-dropping-out/m-p/4799576#M671308 I have a Sky Q black router and a Sky 300 Mbps broadband contract and have been led to believe it all forms a mesh with my mini box which is in an upstairs bedroom. Due to having quite thick walls I also have a white signal booster, bit I still get drop outs and lose of connectivity on the mini box and main Q 2TB box downstairs. I've had two engineers visit and they say it may have something within the walls that's inhibiting the WiFi and causing the problems. If the main box is hardwired to the Q box will this make a difference to the connectivity to the mini, or will the mini also need to be hardwired and both boxes wifi turned off. Mon, 28 Oct 2024 09:11:08 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-keeps-dropping-out/m-p/4799576#M671308 westham4life 2024-10-28T09:11:08Z https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-keeps-dropping-out/m-p/4800793#M671458 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1547845">@westham4life</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 29 Oct 2024 09:14:18 GMT https://helpforum.sky.com/t5/Sky-Q/My-Sky-Q-keeps-dropping-out/m-p/4800793#M671458 Tom-W19 2024-10-29T09:14:18Z