topic Re: Sky q mini not responding in Sky Q

Sky q mini not responding

queenscouse — Sat, 26 Oct 2024 17:33:00 GMT

My Sky Q mini box has started to display the "Please ensure your subscription entitles you to view this channel on this box" - worked fine until yesterday. Main box is working fine. I have tried all the suggestions of previous questions on this topic - resetting boxes/rebooting/reactivating cards etc but with no success.

Tried to find a contact phone number for help but cannot find one anywhere!

Any help appreciated

Re: Sky q mini not responding

Laing1 — Sat, 26 Oct 2024 18:44:04 GMT

@queenscouse wrote:

My Sky Q mini box has started to display the "Please ensure your subscription entitles you to view this channel on this box" - worked fine until yesterday. Main box is working fine. I have tried all the suggestions of previous questions on this topic - resetting boxes/rebooting/reactivating cards etc but with no success.

Tried to find a contact phone number for help but cannot find one anywhere!

Any help appreciated

@queenscouse You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

Re: Sky q mini not responding

queenscouse — Sat, 26 Oct 2024 19:06:16 GMT

Thank you