topic Re: Lost satalite signal in Sky Q

Lost satalite signal

baz.rich5424 — Thu, 24 Oct 2024 21:17:46 GMT

My dish requires replacing due to age and we've lost connectivity. I've arranged an engineer but now I've lost all sky functions. Is this because the box has no signal? Surely I should still be able to watch recordings or on demand?

Re: Lost satalite signal

PandJ2020 — Thu, 24 Oct 2024 21:22:02 GMT

Unfortunately not. The satellite provides a 'keep alive' signal and your box will stop working - it may take days or weeks...

Re: Lost satalite signal

oldfella — Thu, 24 Oct 2024 21:20:51 GMT

@baz.rich5424 wrote:

My dish requires replacing due to age and we've lost connectivity. I've arranged an engineer but now I've lost all sky functions. Is this because the box has no signal? Surely I should still be able to watch recordings or on demand?

Hi @baz.rich5424

Afraid a Q box will cease to function without a Satellite signal after a period of time as it needs a periodic communication with Sky via satellite.