topic Re: Trying to pair my remote to me mini box, when I press 1 and 3 down together, it flashes 20 times in Sky Q

Trying to pair my remote to me mini box, when I press 1 and 3 down together, it flashes 20 times

Chloe2602 — Fri, 15 Sep 2023 12:52:07 GMT

Nothing happens after it flashes 20 times. I have followed all the steps. Has anyone else had this and managed to resolve it?

Re: Trying to pair my remote to me mini box, when I press 1 and 3 down together, it flashes 20 times

nigea99 — Fri, 15 Sep 2023 14:07:26 GMT

@Chloe2602 wrote:

Nothing happens after it flashes 20 times. I have followed all the steps. Has anyone else had this and managed to resolve it?

hi @Chloe2602

Have you tried resetting the remote ?

To reset :

Press & Hold the 7 & 9 until the remote's light flashes 4 times

Then try the re-pair - the 1 & 3 together

make sure it has line of sight of the box as until it is re-paired, it uses Infrared

Re: Trying to pair my remote to me mini box, when I press 1 and 3 down together, it flashes 20 times

Iainfr — Sun, 20 Oct 2024 19:38:38 GMT

Did you get this fixed ? This happened to me tonight and I can't reset the remote - it doesn't flash twice when I hold 1&3 - it flashes 20 times @Chloe2602 @Sky