topic Re: Sky Q Box reverted back to 1080p and cannot enable 10 bit anymore?! in Sky Q

Sky Q Box reverted back to 1080p and cannot enable 10 bit anymore?!

Mic2904 — Sat, 19 Oct 2024 18:55:52 GMT

Hi,

i have seen a few similar posts regarding this issue but none with a fully working solution.

It happened earlier today and realised Sports UHD was not available and when i swicthed to the extra UHD channel, the box 'told' its not possible.

Thought i simply change it back to UHD and 10 bit... but the box is telling me 10 bit aint possible. My TV is an LG CX1 which support HDR. I have an Apple TV and Xbox Series X connected and both use HDR.

I have completed a power cycle. Will later on switch the HDMI cable to be sure that aint a problem, although a cable doesnt stop working.

Any idea how to fix this? Its really annoying me.

Thanks

Markus

Re: Sky Q Box reverted back to 1080p and cannot enable 10 bit anymore?!

GD1 — Sat, 19 Oct 2024 19:10:03 GMT

@Mic2904 Have you checked the HDMI Input on the TV has the correct setting for 10bit? You'll need to refer to your TV's manual for the relevant settings to check.

Re: Sky Q Box reverted back to 1080p and cannot enable 10 bit anymore?!

Chodley — Sat, 19 Oct 2024 19:21:03 GMT

So it will let you select 2160p / 8bit?

Re: Sky Q Box reverted back to 1080p and cannot enable 10 bit anymore?!

Mic2904 — Sat, 19 Oct 2024 19:30:38 GMT

Yes it does. 8 bit is no issue.

Re: Sky Q Box reverted back to 1080p and cannot enable 10 bit anymore?!

Mic2904 — Sat, 19 Oct 2024 19:32:31 GMT

@GD1 Yes, checked that and all set as it should.

Re: Sky Q Box reverted back to 1080p and cannot enable 10 bit anymore?!

Mic2904 — Sat, 19 Oct 2024 20:19:47 GMT

Ok... played around a bit and realised that when i switched my broadband earlier this year, i never reconnected my TV. Update completed and was able to enable 10 bit straight away.

I guess it seems it was my fault... well sort off. Anyway, will keep monitoring but fine for now.