https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791212#M670185 <P>I've done that...</P><P>My netflix and amazon apps have disappeared&nbsp;</P> Sat, 19 Oct 2024 16:03:23 GMT Siskin30045 2024-10-19T16:03:23Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791187#M670183 <P>My sky Q box keeps reverting back to standby every few minutes. No one us touching the box or remote at the time. Please help.</P> Sat, 19 Oct 2024 15:34:50 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791187#M670183 Siskin30045 2024-10-19T15:34:50Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791194#M670184 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795488">@Siskin30045</a>&nbsp;wrote:<BR /> <P>My sky Q box keeps reverting back to standby every few minutes. No one us touching the box or remote at the time. Please help.</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795488">@Siskin30045</a>&nbsp;</P> <P>Try a Reset Settings in the Q box hidden menu. <BR />To enter hidden menu press Home and navigate down to Settings but do not select Settings.<BR />With Settings highlighted press <STRONG>0 0 1 Select</STRONG>.<BR />Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. <BR />After the Reset you will have to re pair your Bluetooth remote If you use one.<BR />If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.<BR />To re pair the remote press 1 &amp; 3 together on the remote and follow onscreen instructions to re pair.<BR /><BR />Make sure that you are pointing the remote at the Q box when you press 1 &amp; 3 together.<BR /><BR />Resetting the settings will also reset:<BR /><BR />Audio visual settings, such as picture resolution and HDMI control<BR />Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.</P> Sat, 19 Oct 2024 15:40:33 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791194#M670184 oldfella 2024-10-19T15:40:33Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791212#M670185 <P>I've done that...</P><P>My netflix and amazon apps have disappeared&nbsp;</P> Sat, 19 Oct 2024 16:03:23 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791212#M670185 Siskin30045 2024-10-19T16:03:23Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791229#M670193 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795488">@Siskin30045</a>&nbsp;wrote:<BR /> <P>I've done that...</P> <P>My netflix and amazon apps have disappeared&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3795488">@Siskin30045</a>&nbsp;</P> <P>Try refreshing the Apps in the Hidden menu.<BR />To enter hidden menu press Home and navigate down to Settings but do not select Settings.<BR />With Settings highlighted press <STRONG>0 0 1 Select</STRONG>. <BR />Select Apps <BR />then highlight Refresh all Apps on this box. <BR />You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing <BR />It’s recommended waiting at least 5 minutes before doing so.<BR /><BR />Refresh Apps can take up to 24 hrs to complete .</P> Sat, 19 Oct 2024 16:20:32 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-keeps-reverting-to-standby-every-few-minutes/m-p/4791229#M670193 oldfella 2024-10-19T16:20:32Z