Sky multi room box not working

jk69 — Wed, 16 Oct 2024 11:27:33 GMT

One sky box will not turn on, and master Box does fails to communicate with other boxes if TV is pushed back into the enclosure and additionally sky broadband extender does not work and broadband keeps dropping off

Re: Sky multi room box not working

oldfella — Wed, 16 Oct 2024 15:05:55 GMT

@jk69 wrote:

One sky box will not turn on, and master Box does fails to communicate with other boxes if TV is pushed back into the enclosure and additionally sky broadband extender does not work and broadband keeps dropping off

Hi @jk69

Who is your Broadband supplier?
Assume you have a Sky Q WiFi booster. Where is it located (in relation to other Q boxes) and to what is it connected?.

Regarding the box that will not turn on,

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

Re: Sky multi room box not working

JibbaJoy — Wed, 16 Oct 2024 15:07:17 GMT

Sound like a job for a Sky Engineer to visit with all those issues

topic Sky multi room box not working in Sky Q

Sky multi room box not working

Re: Sky multi room box not working

Re: Sky multi room box not working