https://helpforum.sky.com/t5/Sky-Q/Sending-equipment-back/m-p/4787633#M669698 <P>Hi there</P><P>&nbsp;</P><P>i have been asked to send equipment back, for the charges to come off my bill. I am trying to do so and was told to take it to post office but the lady has said she needs a code or something as she can't give me a label, I am really keen to get this sent back as I need to pay my bill</P><P>&nbsp;</P><P>Emily Curran&nbsp;</P> Tue, 15 Oct 2024 12:01:18 GMT EmilyC2 2024-10-15T12:01:18Z https://helpforum.sky.com/t5/Sky-Q/Sending-equipment-back/m-p/4787633#M669698 <P>Hi there</P><P>&nbsp;</P><P>i have been asked to send equipment back, for the charges to come off my bill. I am trying to do so and was told to take it to post office but the lady has said she needs a code or something as she can't give me a label, I am really keen to get this sent back as I need to pay my bill</P><P>&nbsp;</P><P>Emily Curran&nbsp;</P> Tue, 15 Oct 2024 12:01:18 GMT https://helpforum.sky.com/t5/Sky-Q/Sending-equipment-back/m-p/4787633#M669698 EmilyC2 2024-10-15T12:01:18Z https://helpforum.sky.com/t5/Sky-Q/Sending-equipment-back/m-p/4787634#M669699 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4217334">@EmilyC2</a>&nbsp;</P> <P>You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Tue, 15 Oct 2024 12:03:51 GMT https://helpforum.sky.com/t5/Sky-Q/Sending-equipment-back/m-p/4787634#M669699 Daniel0210 2024-10-15T12:03:51Z