topic Picture problems in Sky Q

Picture problems

John7231 — Sat, 05 Oct 2024 12:15:14 GMT

sky Q box pixelating and goes of when it rains

I'm guessing LNB

Re: Picture problems

Laing1 — Sat, 05 Oct 2024 12:54:17 GMT

@John7231 wrote:

Hi

sky Q box pixelating and goes of when it rains

I'm guessing LNB

@John7231 probable moved slightly and out of alignment

you will need to contact Sky to get an engineer

or follow the link at the bottom

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

Re: Picture problems

John7231 — Sat, 05 Oct 2024 13:39:43 GMT

Is there a phone number to contact Sky as it seems that you keep going round and round in circles

Re: Picture problems

Daniel0210 — Sat, 05 Oct 2024 13:42:36 GMT

@John7231 wrote:

Is there a phone number to contact Sky

@John7231

The route to the 0333 number is in the link provided above by @Laing1

Re: Picture problems

Chodley — Sun, 06 Oct 2024 11:12:15 GMT

@John7231 wrote:
Is there a phone number to contact Sky as it seems that you keep going round and round in circles

"scroll down to need more help click on this and you will find a phone number"