topic Re: Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q? in Sky Q

Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q?

CynT — Tue, 01 Oct 2024 19:15:49 GMT

Although I was told SkyQ would be less than I was paying it is actually more! I discovered multiscreen had been added without informing me and charging extra for it. Is it a necessary to have it?

Re: Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q?

nigea99 — Tue, 01 Oct 2024 19:25:13 GMT

@CynT wrote:

Although I was told SkyQ would be less than I was paying it is actually more! I discovered multiscreen had been added without informing me and charging extra for it. Is it a necessary to have it?

hi @CynT

Multiscreen is not necessary for SKY Q to work in just one room - it is needed to watch in another room using a SKY Mini

Sometimes (or is that often) SKY provide the upgrade to Q for 'free' only on the basis of other options being taken out. This may have been the case here

Alternatively sometimes I think they add it as a 'trial' without making it clear

Re: Multiscreen in SkyQ, not requested but being charged for! Is it essential with Sky Q?

CynT — Tue, 01 Oct 2024 19:55:59 GMT

Thanks.. that's very interesting!