topic Re: Netflix Profile Icon images can be changed by any account member when launching app from sky in Sky Q

Netflix Profile Icon images can be changed by any account member when launching app from sky

spikey01sky — Sun, 29 Sep 2024 11:27:05 GMT

We have 5 users on our account and one one of them thinks its funny to change all the profile icon images. Profile lock is on but once your in your profile it allows you to edit everyones profile icon. This only happens if you load it via sky+. If you launch Netflix app via your smart tv apps it asks for your pin if you want to change an icon but this is not the case in sky+

Re: Netflix Profile Icon images can be changed by any account member when launching app from sky

SKY1992bf — Sun, 29 Sep 2024 11:29:38 GMT

@spikey01sky You will need to speak to Netflix

sky only host the app they don't have any control over how it operates

Re: Netflix Profile Icon images can be changed by any account member when launching app from sky

best+of+the+best — Mon, 30 Sep 2024 06:18:58 GMT

@spikey01sky wrote:
We have 5 users on our account and one one of them thinks its funny to change all the profile icon images. Profile lock is on but once your in your profile it allows you to edit everyones profile icon. This only happens if you load it via sky+. If you launch Netflix app via your smart tv apps it asks for your pin if you want to change an icon but this is not the case in sky+

Profile pictures can be changed from the profile screen regardless if pin lock is on or not that's how it's always worked for me. Sky Q FireTv Samsung Phone SmartTV.