topic Re: Screen keeps going black when watching paramount plus in Sky Q

Screen keeps going black when watching paramount plus

Gower23 — Sat, 24 Aug 2024 21:56:28 GMT

I have recently subscribed to Paramount Plus 2 weeks ago. All going fine until last week when after every couple of episodes the screen goes black and I have to come out of apps completely.

I tried resetting and restarting Sky Q etc and still the same today.

Is this a sky problem or Paramount?

Re: Screen keeps going black when watching paramount plus

callofduty — Wed, 28 Aug 2024 17:11:35 GMT

Just happened to me today, 28th Aug. Let me know if you find a fix! 🙂

Re: Screen keeps going black when watching paramount plus

ange37 — Wed, 18 Sep 2024 21:17:38 GMT

Happening to me last couple of days, ruining Yellowstone

Re: Screen keeps going black when watching paramount plus

Andyp711 — Thu, 26 Sep 2024 20:13:58 GMT

Did anyone find a fix for this? I've been getting it for weeks

Re: Screen keeps going black when watching paramount plus

Stantheman418 — Thu, 26 Sep 2024 20:37:52 GMT

Hi-this has been happening for me too. There is a separate issue discussing an issue whereby most of the apps on Sky Q are pixellating which is covered extensively in a separate thread. I believe that the black screen issue with Paramount Plus is on Paramount's side though as this issue also happens when I use the app on my Amazon Firestick.