https://helpforum.sky.com/t5/Sky-Q/Problem-with-skyq/m-p/4766272#M667556 Sky Q box jumping picture can't change channels Tue, 24 Sep 2024 18:31:08 GMT AndrewBrignell 2024-09-24T18:31:08Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-skyq/m-p/4766272#M667556 Sky Q box jumping picture can't change channels Tue, 24 Sep 2024 18:31:08 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-skyq/m-p/4766272#M667556 AndrewBrignell 2024-09-24T18:31:08Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-skyq/m-p/4766315#M667557 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4078786">@AndrewBrignell</a>&nbsp;wrote:<BR />Sky Q box jumping picture can't change channels<HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4078786">@AndrewBrignell</a>&nbsp;</P> <P>Have you tried rebooting your Q box?<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Tue, 24 Sep 2024 18:52:35 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-skyq/m-p/4766315#M667557 oldfella 2024-09-24T18:52:35Z