topic Re: Sky stuck on loading page in Sky Q

Sky stuck on loading page

Henry871 — Tue, 24 Sep 2024 14:44:45 GMT

My sky q box is stuck on you will be ready to go in a couple of minutes, I have rebooted the box Iv had a replacement box sent out ( sky q box ) and the same problem has happened, I do have an engineer booked in for a weeks time can, has anyone els had this problem and is there a solution??

Re: Sky stuck on loading page

stereohaven — Tue, 24 Sep 2024 15:19:11 GMT

@Henry871

Can you unplug it for a good 10 minutes then try booting again?

Needs to be totally disconnected from the mains.

Re: Sky stuck on loading page

Henry871 — Tue, 24 Sep 2024 16:26:46 GMT

Hi I have tried this still not working 😭