https://helpforum.sky.com/t5/Sky-Q/New-Sky-box/m-p/4763470#M667380 <P>Thankyou - good point!&nbsp;</P> Mon, 23 Sep 2024 08:41:26 GMT BazzerUK 2024-09-23T08:41:26Z https://helpforum.sky.com/t5/Sky-Q/New-Sky-box/m-p/4763353#M667363 <P>Just wanted to say that the response by using the chat bot was excellent this morning.</P><P>&nbsp;</P><P>For a few days I have had to reset the hard drive every time i want to use pause and rewind - a fault with the box</P><P>&nbsp;</P><P>After a few questions a new box is on its way for me to install</P><P>&nbsp;</P><P>Much better than waiitng in fior an engineer to come and do it</P><P>&nbsp;</P><P>Well done, Sky</P> Mon, 23 Sep 2024 07:22:51 GMT https://helpforum.sky.com/t5/Sky-Q/New-Sky-box/m-p/4763353#M667363 BazzerUK 2024-09-23T07:22:51Z https://helpforum.sky.com/t5/Sky-Q/New-Sky-box/m-p/4763426#M667377 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2666440">@BazzerUK</a>&nbsp;</P> <P>Don't forget to remove the viewing card from the faulty box before it disappears into the back of the couriers van.&nbsp;</P> Mon, 23 Sep 2024 08:19:55 GMT https://helpforum.sky.com/t5/Sky-Q/New-Sky-box/m-p/4763426#M667377 Daniel0210 2024-09-23T08:19:55Z https://helpforum.sky.com/t5/Sky-Q/New-Sky-box/m-p/4763470#M667380 <P>Thankyou - good point!&nbsp;</P> Mon, 23 Sep 2024 08:41:26 GMT https://helpforum.sky.com/t5/Sky-Q/New-Sky-box/m-p/4763470#M667380 BazzerUK 2024-09-23T08:41:26Z