topic Re: Discovery plus activate in Sky Q

Discovery plus activate

Frank1936 — Thu, 18 Apr 2024 16:18:35 GMT

I have received emails from Sky saying to sign in to my Discovry plus but they are "unable to do this at the moment". How long will this last?

Changing over to Sky Q has been the worst experience. I've been with Sky since 1993 and they cannot get anything right. A buch of 14 year old school people are better educated.

Re: Discovery plus activate

Laing1 — Thu, 18 Apr 2024 16:41:38 GMT

@Frank1936 wrote:

I have received emails from Sky saying to sign in to my Discovry plus but they are "unable to do this at the moment". How long will this last?

Changing over to Sky Q has been the worst experience. I've been with Sky since 1993 and they cannot get anything right. A buch of 14 year old school people are better educated.

@Frank1936 have you followed the instructions in the link below especially the part about Sky marketplace

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/discovery-plus

Re: Discovery plus activate

Dinnyg — Wed, 31 Jul 2024 09:26:20 GMT

I have tried to activate on my phone, my laptop by either clicking on the link in the Text I received or directly in the browser and the response is always the same.

I enter my Sky ID and then my password and then the following is displayed:

We can't do that at the moment

We hope to have everything back to normal soon. Please try again later

Re: Discovery plus activate

J_C_ — Sat, 21 Sep 2024 09:32:32 GMT

I am having this exact issue - trying to log in on the phone and laptop using 2 different browsers before and after clearing history/cache.

Is there any resolution for this?