topic My sky Q box will not record ITVs This Morning. It constantly shows ‘Failed’ ‘Technical Fault’. in Sky Q

My sky Q box will not record ITVs This Morning. It constantly shows ‘Failed’ ‘Technical Fault’.

cookie9769 — Thu, 19 Sep 2024 15:35:28 GMT

I've tried recording the programme on ITV HD, +1. SD but all with the same result. Don't have any trouble with recording other programmed, just this one. What's going on???

Re: My sky Q box will not record ITVs This Morning. It constantly shows ‘Failed’ ‘Technical Fault’.

Mr+Flibbles+86 — Sat, 21 Sep 2024 10:31:20 GMT

Hi there @cookie9769 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: My sky Q box will not record ITVs This Morning. It constantly shows ‘Failed’ ‘Technical Fault’.

Addie15 — Mon, 23 Sep 2024 10:31:15 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: My sky Q box will not record ITVs This Morning. It constantly shows ‘Failed’ ‘Technical Fault’.

cookie9769 — Mon, 23 Sep 2024 21:19:09 GMT

Thanks for the assistance but I've now received a replacement box