https://helpforum.sky.com/t5/Sky-Q/Hi/m-p/4753737#M666598 <P>Hi</P><P>&nbsp;</P><P>Measures on my tv</P><P>Blank screen except for</P><P>Please insert your card with the chip having up</P> Wed, 18 Sep 2024 13:21:15 GMT Robsurrey 2024-09-18T13:21:15Z https://helpforum.sky.com/t5/Sky-Q/Hi/m-p/4753737#M666598 <P>Hi</P><P>&nbsp;</P><P>Measures on my tv</P><P>Blank screen except for</P><P>Please insert your card with the chip having up</P> Wed, 18 Sep 2024 13:21:15 GMT https://helpforum.sky.com/t5/Sky-Q/Hi/m-p/4753737#M666598 Robsurrey 2024-09-18T13:21:15Z https://helpforum.sky.com/t5/Sky-Q/Hi/m-p/4753776#M666605 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4184023">@Robsurrey</a>&nbsp;wrote:<BR /><P>Hi</P><P>&nbsp;</P><P>Measures on my tv</P><P>Blank screen except for</P><P>Please insert your card with the chip having up</P><HR /></BLOCKQUOTE><P>Have you checked your viewing card in the Q box? Remove it, make sure the chip is clean by rubbing it gently with a soft cloth, then re-insert it and restart the Q box.&nbsp;</P> Wed, 18 Sep 2024 13:54:40 GMT https://helpforum.sky.com/t5/Sky-Q/Hi/m-p/4753776#M666605 Mister_Dalek 2024-09-18T13:54:40Z