topic Re: Sky Q box not responding in Sky Q

Sky Q box not responding

Motherof3 — Tue, 17 Sep 2024 12:15:53 GMT

My Sky Q box and mini box is not responding to the remotes or connecting to the tv

Re: Sky Q box not responding

Dug2 — Tue, 17 Sep 2024 13:34:26 GMT

Remote control not working both remotes .

Re: Sky Q box not responding

Laing1 — Tue, 17 Sep 2024 15:27:29 GMT

@Motherof3 wrote:

My Sky Q box and mini box is not responding to the remotes or connecting to the tv

@Motherof3 @Dug2

Have you tried rebooting your Q boxes ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

if that doesnt help

Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.

Re: Sky Q box not responding

Motherof3 — Thu, 19 Sep 2024 00:40:55 GMT

Unfortunately this hasn't worked either.