topic Re: Multiscreen inquire in Sky Q

Multiscreen inquire

Dav288 — Mon, 16 Sep 2024 12:38:42 GMT

I have just upgraded to the multi screen but I don't know what happens next do I get a mini sky box posted out to me or does a tv man call to install mini sky box

Re: Multiscreen inquire

Daniel0210 — Mon, 16 Sep 2024 12:56:17 GMT

@Dav288

Did you order a mini box at the same time? Ordering Multiscreen doesn't automatically order a mini box.,

Re: Multiscreen inquire

Dav288 — Mon, 16 Sep 2024 12:59:50 GMT

Yes I think I did got a message saying it would be extra 10 pounds a month

Re: Multiscreen inquire

TimmyBGood — Mon, 16 Sep 2024 13:41:34 GMT

@Dav288

That's the (discounted) rate for the subscription. Ordering a Mini box is a different stage which you should have gone through.

Re: Multiscreen inquire

MightyQuinn — Mon, 16 Sep 2024 13:42:54 GMT

Hi @Dav288 The extra £10 a month is for Multiscreen, not for the Mini box. Did you order a Mini box at the same time as ordering Multiscreen.

Re: Multiscreen inquire

Mister_Dalek — Mon, 16 Sep 2024 13:44:45 GMT

@Dav288 wrote:
Yes I think I did got a message saying it would be extra 10 pounds a month

You'll probably also have to pay the (slightly ludicrous) one off £50 admin fee for the loan of a minibox.