topic Re: Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV in Sky Q

Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV

YPL — Sat, 14 Sep 2024 13:21:54 GMT

Received a replacement mini box from Sky a couple of weeks ago. My recordings in UHD will not play on the tv and also the red button will not work. If I press it nothing happens. The other TV's work fine.

The TV in question is a Panasonic.

Re: Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV

Daniel0210 — Sat, 14 Sep 2024 13:26:46 GMT

@YPL wrote:

Received a replacement mini box from Sky a couple of weeks ago. My recordings in UHD will not play on the tv

@YPL

UHD recording/viewing is not possible on a mini box.

Re: Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV

YPL — Sat, 14 Sep 2024 13:50:08 GMT

How do I record my Sky F1 channel which showing as UHD but this will not play on he upstairs TV. How do I record F1 in SD?

Re: Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV

nigea99 — Sat, 14 Sep 2024 13:56:18 GMT

@YPL wrote:

How do I record my Sky F1 channel which showing as UHD but this will not play on he upstairs TV. How do I record F1 in SD?

hi @YPL

You can record F1 in HD on channel 857

Re: Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV

MightyQuinn — Sat, 14 Sep 2024 13:57:17 GMT

@YPL wrote:
How do I record my Sky F1 channel which showing as UHD but this will not play on he upstairs TV. How do I record F1 in SD?

Hi @YPL You record in HD (channel 857). I always record in both UHD and HD so I can watch on the Mini box if needed. I also have both UHD & HD in my favourites.

Re: Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV

YPL — Sat, 14 Sep 2024 14:01:43 GMT

Hi,

Thank you but channel 857 is not available to me for some reason.

Re: Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV

nigea99 — Sat, 14 Sep 2024 14:03:34 GMT

@YPL wrote:

Hi,

Thank you but channel 857 is not available to me for some reason.

hi @YPL

In what way not available - not listed ? or showing a problem ?

If it is not listed just look for SKY F1 HD in the listings

Re: Red button not working and recordings which are UHD WILL NOT PLAY ON MY TV

nigea99 — Sat, 14 Sep 2024 14:05:20 GMT

@nigea99 wrote:

@YPL wrote:

Hi,

Thank you but channel 857 is not available to me for some reason.

hi @YPL

In what way not available - not listed ? or showing a problem ?

If it is not listed just look for SKY F1 HD in the listings

Just realised if you are looking on the mini box tyhe F1 HD channel will show as 406 on it so set from the mini box or look for 857 on the main box