topic Re: Second/third sky mini box in Sky Q

Second/third sky mini box

Helly28 — Thu, 12 Sep 2024 12:05:58 GMT

Does anyone know how much an additional sky mini box would be? We have Sky Q and a mini box but need a second mini box for a bedroom.

Second question - will Sky Glass work with an existing Sky Q box for a soon to be built extension or does it work independently?

Thank you!

Re: Second/third sky mini box

Daniel0210 — Thu, 12 Sep 2024 12:10:11 GMT

@Helly28

You can't mix Sky Q and Glass. It's one or the other.

Re: Second/third sky mini box

TimmyBGood — Thu, 12 Sep 2024 12:11:35 GMT

@Helly28 wrote:

Does anyone know how much an additional sky mini box would be? We have Sky Q and a mini box but need a second mini box for a bedroom.

Typically an up-front fee of £49, with no extra monthly cost where Multiscreen is already in place.

Second question - will Sky Glass work with an existing Sky Q box for a soon to be built extension or does it work independently?

Can't be done: Glass/Stream replaces Q at an address. Sky won't permit two platforms on one account.

Re: Second/third sky mini box

oldfella — Thu, 12 Sep 2024 12:11:01 GMT

@Helly28 wrote:

Does anyone know how much an additional sky mini box would be? We have Sky Q and a mini box but need a second mini box for a bedroom.

Second question - will Sky Glass work with an existing Sky Q box for a soon to be built extension or does it work independently?

Thank you!

Hi @Helly28

You can have up to four minis installed on loan each subject to a one off upfront charge and all under by one single Q monthly Multiscreen subscription. Minis will require approx £50 upfront charge each.
However only two minis can be used simultaneously on all 2 TB boxes and the 1 TB UHD Main boxes to watch Sky Q content.
The original 1 TB non UHD box (32Cxxx) only permits the use of one mini at a time.
If Sky Apps are already being used on some of the minis these will not normally be counted as in Q use and therefore can be used in addition to the above limits.
See the following link for the Versions of main Q box referred to above.
https://www.sky.com/help/articles/sky-software-updates.
Subject to the above limits Sky Q minis can be used completely independently of the main Q box and the same or different program or recording can be viewed on each Q box. Even if viewing the same content it is completely independent and can be viewed at the same or different point.
Minis can do all the features same as the main Q box and can set or delete recordings on the main Q box hard drive. There is one single storage area on the main Q box with no profiles and no indication of which Q box has set a recording. (Unlike Sky+HD Multiroom which has independent storage and planners).
It should also be remembered that minis cannot view UHD recordings or content.

You cannot have Sky Glass and Sky Q at the same account address.

Re: Second/third sky mini box

SKY1992bf — Thu, 12 Sep 2024 12:11:03 GMT

@Helly28 You can't have both Q and glass/stream it's one or the other

mini boxes are loaned to customer at £50 each non refundable

Re: Second/third sky mini box

Helly28 — Thu, 12 Sep 2024 12:21:56 GMT

Thank you everyone. Thats really helpful!